NowAI Agents

Unlock 24/7 productivity with AI agents that take action and autonomously solve problems.

What can AI agents do?

AI agents are autonomous systems designed to complete repetitive work that would otherwise need to be done by a human. An AI agent interacts with its environment to gather data, make decisions, and perform tasks, improving its effectiveness over time.

AI agents, fueled by the Now Platform

Now® AI Agents are embedded in the Now Platform®, our powerful system of action for the enterprise. The Now Platform lets AI agents collaborate with your entire business to solve problems across every department.

Data

With our unified architecture and data model, Now AI Agents can harness information from across your enterprise to make lightning-fast decisions.

Intelligence

Domain-specific LLMs and our reasoning engine give Now AI Agents a deep understanding of business context so they can continuously improve outcomes.

Automation

Across systems and integrations, Now AI Agents operate natively with your workflows and data for end-to-end automation.

Put AI agents to work for people

Enhance your team’s productivity with AI agents that orchestrate workflows, integrations, and actions across your business. Turn on prebuilt Now AI Agents or create custom agents tailored to your unique needs, all running natively on the Now Platform.

Unlock 24/7 productivity

Now AI Agents free your employees from repetitive work so they can focus on bigger things. Working 24/7, our AI agents perform tasks, make decisions, and act autonomously.

See results quickly

Purpose-built for your business needs, Now AI Agents continuously learn and improve to help move the needle on your business goals.

Transform the enterprise with AI

Empower AI agents to lend a hand across every facet of your business. Your customers and employees receive specialized help that’s grounded in your business context.

Stay in control

Build custom AI agents and skills effortlessly, with guardrails for when it’s time to escalate to a human.

“When we arm (AI) agents with information and tools, many of their abilities will transcend ours—meaning every company and every person will be empowered to do more and better than they ever could before….”

Ritu Jyoti

Group Vice President and General Manager, AI and Data, Market Research and Advisory, IDC